Andre Cardoso

THIS IS WHO I AM


Personal Introduction

A strong social hospitality manager and customer service talent with an international perspective

A sociable and self-assured man with a rational mind and a pragmatic approach to any situation. With confidence, I can assure being a valuable addition to any organization. Having worked in the hospitality branch for a number of years has brought me much joy, skill and has energized me to great extent. Working with people is what I loved most about this and this is something that I want to continue doing. As a natural leader, I enjoy the challenge of making decisions and setting priorities. Working with my colleagues has always been a source of motivation for me, which is why I highly appreciate working in teams. My personal interest in intercultural interactions has taught me to view individual situations from different perspectives, to listen and communicate with people with the most divergent backgrounds, and to support and coach people in the most encouraging ways. Clarity, responsibility and participation are keywords that match my personality perfectly. I consider loyalty and honesty the most important values to my life and I can be recognized for being a straightforward person. My aim is to work in a creative organization which is interested in collaborating with a fresh mentality. I love working in young and dynamic environments that create a positive setting in which work is pleasure and as a team, working towards deadlines is an enjoyable challenge. I prefer international working environments and the opportunity for new international experiences, but these are no requirements. Most importantly, I see myself working in an organization that shows commitment to employees and believes that staff development is key to success. I would appreciate the opportunity to be associated with a young organization that motivates me positively contribute to their vision. A new, positive and stimulating environment is what matters most.

Let's do something great together!

Work Experience

Most Relevant

Assistent General Manager

When: December 2015 - Current
What: Restaurant / Bar / Event location (Start-up)
Responsibility: Mainly responsible for staff (recruitment and selection, payroll and costs, planning and development). Furthermore, contributing to structuring and organizing the organisation (policy formulation) and daily operations (incl. Sales, events planning and execution, administration and stock management)

Bar Staff

When: September 2015 - December 2015
What: Restaurant / Bar in the 5 star W hotel (Start-up)
Responsibility: I was able to follow extensive training on service, wine, food and cocktails during the start-up of the restaurant. I've gained knowledge on how to lead guests during their experience at the restaurant by maximizing profits and give more then expected to guests while creating a positive experience during the busiest moments of the restaurant.

Supervisor Floor Hosts / Assistant Floor Manager

When: April 2011 - October 2015
What: Club / Event location (Start-up)
Responsibility: Managing bar- and floor host staff, their registration, club preparation and clearing, managing the pantries, supporting table service, supporting the bar team, communication between the operational floor and floor manager.

Allround Employee F&B

When: April 2015 - September 2015
What: Hotel / Bar/ Event location
Responsibility: Guiding and Supervising interns. The College Hotel focuses on providing hands-on training for young professionals in the hospitality industry.

Portugees Restaurant Girassol

When: June 2014 - December 2014
What: Restaurant / Event Location
Responsibility: Daily operations incl. staff registration and planning, event planning and execution, social media and marketing management, inventory and purchase management.

Customer Service Export

When: August 2007 - September 2009
What: Freight Forwarder
Responsibility: Logistics planning, transport documentation, international communication, invoicing and administration.

Education

Inholland University of Applied Sciences, Diemen

Bachelor of Business Administration (incomplete)

Course: International Business & Management Studies
When: 2009 - 2015
Certificates: Propaedeutic
Extra Curricular Activities:PAC (Program Advisory Committee): - Advising management on the content of study program: International Business & Management. - Operating as intermediate between students and management.

Petra Christian University

Double Degree Exchange Program (B. Ec)

Course: International Business & Management
When: 2011 - 2012
What: As part of a double degree program I have lived in Surabaya, Indonesia as an exchange student for two semesters. I have followed courses on Bachelor of Economics level with local students. This experience has given me insights on how to collaborate in a foreign setting. I was able to finish the minor academic year with great grades.

ROC Nova College

Vocational Education

Course: International Business, Trade and Commerce
When: 2004 - 2007
Extra Project:Teamleader in the official school event organization. A school event has been organized for approximately 1000 students and friends, incl. promoting, tickets sales, bookings, artist management, production, etc.

ABOUT

Who * What * Where * When * Why * How

Biography

Born: 1985
Where: Amsterdam
Ethnicity: Portuguese
Nationality: Dutch
Drivers Licence: Yes

CONTACT

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